Wandering around New York on a misty evening . . . a chance encounter with a security guard by the Oculus at the World Trade Centre left me with a gentle heart and eyes open. He lost friends when the towers came down, as did many. He was to be working there that day, and arrived on the scene to see the first tower fall. He told me that when he spoke to strangers at the time — the second tower's gonna come down too, best get as far away as possible — he was amazed that they looked at him and instead of taking his advice, asked  — who are you to say? — He told me that since that day he has learned to be kinder to people. We are more than we may seem. Much much more.